Reference

Terms and Conditions for Baje Live

These terms set out what you agree to when you access the Baje Live lobby — covering your account, your wallet activity via bKash, Nagad or Rocket, and the conditions that apply where the service is permitted under local law.

Account eligibilitybKash, Nagad, Rocket wallet rulesJurisdiction and access limitsAccount suspension policy
Baje Live Terms and Conditions for Baje Live
HOW WE PROTECT YOU

Account Security and Data Handling

We take a few specific steps to keep your account and data safe under these terms. SSL encryption covers all traffic between your device and our servers — that includes the moment you enter your bKash or Nagad payment details. We retain account data for as long as your account is active and for a period after closure as required by our operating obligations. You can request a summary of the data we hold by contacting support with your registered account details. We do not share your personal information with third parties outside of payment processing and fraud checks.

SSL Encryption

Every connection to the lobby and payment flow runs over SSL. Your bKash PIN and account credentials are never transmitted in plain text.

Data Retention

We keep account records while your account is open and for the retention period required after closure. You may request deletion where permitted.

Identity Verification

We may ask for ID documents before releasing a withdrawal. This step protects against unauthorized use of your registered wallet.

Contact for Changes

To update your registered bKash, Nagad or Rocket number, contact support directly — account wallet changes require manual verification.

TERMS HELP DESK

Questions About These Terms

If something in these terms is unclear — account suspension, wallet eligibility, or jurisdiction questions — reach our support team directly. We respond faster through live chat than email for time-sensitive account matters.

Team online

Live Chat

Open the chat icon from any lobby page. This is the quickest path for account and wallet queries tied to these terms.

Email Support

Send detailed term-related questions to our support address. We aim to reply within one business day for policy matters.

Help Centre

Browse the FAQ section of the account area for written answers to common terms and eligibility questions without waiting.

Common Questions About Our Terms

Here are the questions we hear most often about these terms and your account rights.

You must be of legal age in your jurisdiction and in a region where access is permitted under local law. We do not accept accounts from restricted regions.

No. Your deposit wallet must match the payment number registered to your account. Third-party wallet use is a breach of these terms and may result in account suspension.

Contact support via live chat with your transaction reference. We can trace the payment against our records and update your wallet balance once verified.

Send a data request to our support email with your registered account name and number. We will respond with a summary of held data within a reasonable time.

Yes, we may update these terms at any time. We post the revised version in this section. Continued lobby access after an update means you have accepted the new version.

Contact support via email or live chat and quote your account details. Suspensions tied to wallet mismatches or verification holds are usually resolved once documents are submitted.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.