Reference

How Baje Live Handles Your Personal Information

This Privacy Policy sets out what personal data we collect when you access the Baje Live lobby, how we use it, and your rights over it.

Account dataPayment details: bKash, Nagad, RocketCookie useYour access rights
Baje Live How Baje Live Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete your personal data, or if you have a question about how we process it, contact our support team through the channels below. We aim to respond to data-related requests within the working window shown — complex requests may take a little longer, and we will let you know if that is the case.

Live Chat Open the chat icon inside your account dashboard. Available during our published support hours for account and privacy queries.
Email Support Send your data request or privacy question to our support address listed in the Contact section of the site. Include your registered email.
Account Settings Some data — like your display name and contact email — can be updated directly inside your account settings without contacting support.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use SSL encryption on every page and during every payment interaction — whether that is a bKash deposit or a Rocket withdrawal confirmation. Session tokens expire after a period of inactivity so an unattended device does not stay signed in indefinitely. Below are the four areas where our data practices directly affect your account.

Cookies

We use session cookies to keep you signed in, preference cookies to remember your lobby settings, and analytics cookies to understand which game rooms get the most use.

Data Retention

Account data is kept for as long as your account is active plus the period our operational obligations require. If you close your account, identifiable data is removed on a rolling schedule; anonymised transaction data may be retained longer for…

Account Security

We use OTP verification at login and at key account steps such as adding a new withdrawal wallet. If we detect a login from an unfamiliar device or location, we trigger an additional verification step before granting access.

Third-Party Access

Game studios like Pragmatic Play and Evolution receive only the session token needed to launch a game — they do not receive your payment or contact details. Payment processors receive only what is needed to complete a single transaction.

Common Questions About Privacy at Baje Live

These are the questions we hear most often about how we handle personal data. If yours is not here, reach out through the support channels above.

We store your name, email, date of birth, device identifiers, session logs, and the payment references from your bKash, Nagad, or Rocket transactions. We do not store your full wallet PIN or password.

Yes. Send a data-access request to our support email with your registered account email. We will compile and send your data within the timeframe stated in our full policy document.

Contact support through live chat or email and submit a deletion request. We will process it in line with our retention schedule — some transaction records may be retained for operational or legal reasons even after deletion.

Only with the payment processor completing your transaction — bKash, Nagad, or Rocket respectively. We share the minimum data needed and do not pass payment details to game studios or marketing partners.

Session cookies keep your login active. Preference cookies remember lobby settings like language or last-viewed game room. Disabling session cookies will log you out; other cookie types can be blocked without affecting core access.

Access and eligibility depend on your local law and the eligible regions we serve. We encourage you to check whether online casino access is permitted where you are before creating an account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.